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Terms of Service

Last updated: May 2026

1. About these terms

These Terms of Service (“Terms”) govern your access to and use of Solitu, operated by Reaching Futurity Ltd (“we”, “us”, “our”), a company registered in England and Wales (company number 11805801), registered office at 1 Doolittle Yard, Froghall Road, Ampthill, Bedfordshire, MK45 2NW. By creating an account you agree to these Terms in full.

Solitu is a business-to-business (“B2B”) service. By signing up you confirm that you are acting in the course of a business, trade, or profession, and that consumer protection legislation such as the Consumer Rights Act 2015 does not apply to your use of this service.

2. The service — beta period

Solitu is currently in free public beta. During this period:

  • Access is provided free of charge
  • Features may change, be removed, or be temporarily unavailable without notice
  • No service level agreement (SLA) applies
  • We may discontinue the beta at any time with reasonable notice

We will give reasonable advance notice before introducing paid plans and will honour any founding-user pricing commitments made during the beta.

3. Your account

  • You are responsible for maintaining the security of your account credentials
  • You are responsible for all activity that occurs under your account, including activity by members of your organisation
  • You must notify us immediately of any suspected unauthorised access
  • You must be at least 18 years old to use Solitu

4. Acceptable use

You may not use Solitu to:

  • Violate any applicable law or regulation
  • Infringe the intellectual property rights of any third party
  • Upload or transmit malware, viruses, or any malicious code
  • Attempt to gain unauthorised access to any system or data
  • Process personal data of third parties through Solitu in a manner that violates applicable data protection law
  • Resell, sublicense, or otherwise commercialise access to Solitu
  • Reverse engineer, decompile, or disassemble any part of the service
  • Use automated tools to scrape, crawl, or extract data from the service

We reserve the right to suspend or terminate accounts that breach these restrictions.

5. Your data

You retain full ownership of all data you input into Solitu — client records, timesheet entries, invoices, and any other content (“Your Data”).

You grant us a limited, non-exclusive licence to process Your Data solely to provide the service to you. We will not access, use, or disclose Your Data except as necessary to provide the service, comply with the law, or as set out in our Privacy Policy.

On account termination, you may export your data. We will retain it for 30 days thereafter before deletion, except where longer retention is required by law.

6. Data processing (Article 28 UK GDPR)

Where you use Solitu to process personal data for which you are the controller (for example, data about your employees or subcontractors), this section constitutes the Data Processing Agreement (“DPA”) required under Article 28 UK GDPR.

We agree to:

  • Process personal data only on your documented instructions
  • Ensure that staff authorised to process personal data are bound by confidentiality
  • Implement appropriate technical and organisational security measures (as described in our Privacy Policy)
  • Only engage sub-processors listed in the Privacy Policy, and notify you of any intended changes
  • Assist you in fulfilling data subject rights requests, breach notifications, and regulatory obligations insofar as reasonably possible
  • Delete or return all personal data at the end of the service relationship
  • Make available information necessary to demonstrate compliance with Article 28 on reasonable request

You confirm that, as the controller, you have a lawful basis for processing any personal data you input into Solitu.

7. Intellectual property

Solitu and all associated software, design, trademarks, and content are owned by Reaching Futurity. Nothing in these Terms transfers any IP rights to you.

8. Third-party integrations

Solitu integrates with third-party services including Google and Xero. Your use of those integrations is also subject to the respective third-party terms of service. We are not responsible for the availability, accuracy, or conduct of third-party services.

9. Limitation of liability

To the fullest extent permitted by law:

  • We exclude all liability for indirect, consequential, or special loss, including loss of profit, loss of data, loss of business, or loss of goodwill
  • Our total liability to you in connection with these Terms shall not exceed the greater of (a) the fees paid by you to us in the 12 months preceding the claim, or (b) £100
  • During the free beta period, our total liability shall not exceed £100

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded.

10. Warranties and disclaimers

The service is provided “as is” and “as available”. We make no warranty that the service will be uninterrupted, error-free, or fit for any particular purpose. Solitu is not a substitute for qualified legal, accounting, or financial advice.

11. Termination

Either party may terminate by giving written notice. We may terminate immediately for material breach of these Terms or the Acceptable Use provisions in section 4.

On termination, your right to access the service ceases. Sections 5, 7, 9, 10, and 13 survive termination.

12. Changes to these terms

We may update these Terms. We will give at least 30 days' notice of material changes by email or in-app notice. Continued use after that date constitutes acceptance of the revised Terms.

13. Governing law

These Terms are governed by English law. The courts of England and Wales shall have exclusive jurisdiction to settle any dispute arising under or in connection with them.

Contact

Reaching Futurity Ltd
1 Doolittle Yard, Froghall Road, Ampthill, Bedfordshire, MK45 2NW
Company number: 11805801
hello@reachingfuturity.com

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